• Please leave a comment with your name & email, and state the item you are interested in • We will send you a confirmation email as soon as possible :) • Alternatively, you can email us at firstname.lastname@example.org or email@example.com • Please note that although we attend to emails, priority is given to those who comment • Priority is also given to those who: confirm in their comments & can make payment immediately • We do not accept orders made through SMSes.
• We accept POSB/DBS/UOB/OCBC bank transfers • We also accept Paypal however there will be a nominal fee that will be further advised • We do not accept concealed cash • If you do not have a bank account, we recommend cash deposit. It's safer & you save more!
Terms & Conditions:
• Items not paid for within 1 day, unless otherwise agreed upon, will be put up for sale thereafter • Leaving a comment implies your intention of confirming an item • However, please rest assured that inquiries/doubts will not be considered as confirmation • Please do not simultaneously place confirmation for an item if you are merely clarifying a doubt • Buyers who make payment promptly/via internet banking are whitelisted • Conversely, those who back out/void the deal are blacklisted • All apparel/items are brand new & imported products • Prices are exclusive of postage fees • We do not do reservations • We do not do meetups • Prices of items are not negotiable and postage will not be waived under any circumstances • Refunds/exchanges/shop credits are available strictly on a case-by-case basis • No trades • No haggling • Her Velvet Vase reserves the right to reject a transaction/customer without providing a valid reason • Her Velvet Vase also reserves the right to amend Terms & Conditions at any time
• Please add an additional $1 - $2 (where applicable) for normal postage fees • Please add an additional $2.24 on top of normal postage fees when requesting for Reg. Post • Tracking numbers will only be provided upon request • Items are posted out every Wednesday and Saturday • SingPost normally takes 2-4 working days to post out items (excludes weekends/public holidays) • However, as post is sorted out manually, it is not unusual for items to take up to 7 days to reach • We are not responsible for any items lost in transaction, however we will call SingPost to enquire for you • Thus, it is always advisable to opt for Registered Post
• We also post worldwide. • For further information such as overseas postage prices and a rough gauge of exchange rates, please view these websites: Exchange Rates Overseas Postage Prices